A modern copier is capable of storing an image of every document that it has ever scanned, copied, printed, or emailed. Depending on the nature of your business and how you use your machine, that could mean your copier is loaded with highly personal, sensitive information, such as client details, bank records, social security numbers, medical records, and more. Allowing such data to fall into the wrong hands could have serious negative repercussions, including the loss of your business.

The good news is that there are things you can do to protect the valuable data in your copier.

Our Copier Security Tips

It is important to do your part to keep your copier safe. Therefore, we recommend the following safety tips:

  • Set up a firewall and/or a password-protected router between your copier and the internet.
  • Change the default admin password on your copier.
  • Choose a long password with a combination of letters, numbers, and symbols.
  • Enable SSL/TLS and validate any certificates used with your device.

Our Copier Security Features and Services

How Your Data is Protected When Printing, Emailing, and More

In addition to the hard disk overwrite and removal features, Xerox also helps protect your information while it is at rest on your copier or moving between machines through actions like printing or emailing. It does this through various encryption protocols, including the Secure Sockets Layer (SSL). This process transmits your documents securely by making them unreadable except to authorized individuals. Some of the other encryption and security protocols supported in Xerox devices are IPsec, SNMPv3, Secure Shell (ssh) and FTP.

Not all copiers come with the same features; you can look up your specific device on the Xerox website to see all its security details. In addition, there may be an update or copier security patch that you can download to ensure your copier has the latest available security.

Your Security Options When Trading In or Having a Device Picked Up

If you decide to trade in or to have your copier picked up, Xerox and PDS have several security measures so you can feel sure your private data stays confidential, even when the copier is out of your hands. Once getting to a Xerox equipment center, we will overwrite, remove, or destroy your hard drive.

When a hard drive is removed or when a copier is refurbished, the hard disks are overwritten through Xerox’s hard drive removal process. This involves a thorough three-pass clearing process to ensure the disks are truly clean. If a copier is to be destroyed, it, along with the hard disk, is compacted under a high-pressure industrial crusher, which makes all of the components forever unworkable, effectively destroying any data.

We Care About Your Security

We take security very seriously, and we want our customers to have confidence that their copier data is always kept private from outside threats. By taking advantage of Xerox’s security features and tips, you will not have to worry about compromising any private information.

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